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First, locate the connection between the cable and the wall, and twist it to the right as far as it will go. A good rule to go by is "finger-tight." Make it as tight as you can without the help of a wrench or tool. Next, find the point where the cable connects to the back of your equipment. Again, twist the connection to the right, finger-tight.I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it ... Getting "Sorry We're Having Some Trouble Error". I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it ... Updated 1 year ago. 38. 1. 0. 2. CCChelseaA +13 more. Problem …Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...Xfinity/Comcast has to be the most frustrating company to deal with.  Trying to activate their service is a nightmare. Their app is a NIGHTMARE. 1. Download Xfinity app. 2. Try to login to...Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Low-income families can potentially get two months of free...Select Restart All on-screen to restart all TV Boxes. Ensure all your TV connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plug it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on ... Solution code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... Aug 23, 2020 ... Additionally, the wireless restart available on the app doesn't seem to actually restart the box. I don't know what else to do. Question.Feb 9, 2022 ... I wish there was some alternative to Xfinity. They really just don't care. 2 years ago. 0. U · user_63e2a5. Visitor. •. 1 Message. 2 years ago.My TV says sorry, we're having some trouble. Please tighten your cable connections then restart your TV box which can often fix common issues. We've done that three times now. …17 comments. Best. AutoModerator • 2 yr. ago. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, …It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.Mar 25, 2022 ... 3 days ago got a message on my secondary cable box. It basically said there was an error and to check the cable and restart the box ...Hello! I found quite a few threads about the "sorry we're having trouble" message whenever someone tries to log into the app, but it looked like everyone was trying to activate the internet. My app randomly started doing this last week despite my internet being activated for a few weeks already (the app had been working fine).Are you tired of dealing with your cable and internet provider over the phone or online? Do you have questions about your Xfinity services that you can’t seem to find answers to? I...Apr 5, 2020 ... Sorry for the experience you're having with ... some freezing on one of the TVs now today ... trouble but with the kids being bored out of ...Learn how to resolve the X1 error code XRE-00061 — GUIDE_PERSONALIZATION_STEP_FAILED.It’s easy to take your mobility for granted. So, if you’re experiencing trouble walking due to injury or advanced age, the sudden loss of independence can seem devastating. You don...Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Are you having trouble with your Whirlpool ice maker and need to remove it for repair or replacement? Removing an ice maker may seem like a simple task, but there are common mistak...Oct 8, 2022 · The Xfinity app when attempting to login after putting in a correct user name and password (double checked on the browser) brings up. I picked up a alternate box from the store and installed. Same issue and again used trouble shooter to help The trouble shooter started by resetting my modem than performed a system refresh. The small box as usual did not reset just the main box. THe online trouble shooter directed me to voice support.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itThe latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau...Thank you for reaching out to let us know about your recent experience with Bally Sports and Bally Sports SE. I can confirm we don't have any known issue with Bally Sports, and you should have no problem getting their content. I'm sorry to hear you've had some trouble. Do you see this issue with both the …I'm able to log in to Xfinity from the web browser, but the following errors pops up when I try to sign in on the xfinity app. “Sorry, We’re Having Some Trouble” I've …Aug 1, 2023 · Sorry to hear about that, I can imagine your frustration and I'd be happy to help see what's going on. Could you private message me with your full name and address so we can get started? 0 I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. Still, the existing TV Box (DVR) …Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...X1 Error Code: XRE-10007Select Try Again on screen. Ensure all your TV connections are still tight, if applicable. Unplug the TV Box for one to two minutes, then plug it back in. If you can't unplug the TV Box, say “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. For more information, please see Restart ...For that: Unplug the power from your Internet Router and all the Cable equipment. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router and the Cable box for 30 seconds. Plug the power back in and wait for internet services to start. Plugging power back in. Check to see if the issue persists.Are you having trouble connecting your wireless printer to your Mac? Don’t worry, it’s not as difficult as it may seem. With a few simple steps, you can have your printer up and ru...A group of senators has raised concerns that Comcast is still charging customers for modems they don't actually have. By clicking "TRY IT", I agree to receive newsletters and promo...May 13, 2020 · Last night all three worked fine. Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for ... Select Restart All on-screen to restart all TV Boxes. Ensure all your TV connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plug it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on ... Solution code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to …Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Low-income families can potentially get two months of free...Comcast customers with the X1 device will soon be able watch YouTube videos through their cable box. By clicking "TRY IT", I agree to receive newsletters and promotions from Money ...Sep 9, 2021 · Very easy to reach the maximum number allowed (2). Tier 3 support is dealing with a certain unspecified volume of calls on this issue. Xfinity is evaluating some means of enabling the user to examine their active logged-in devices, and terminate the logins explicitly, in a self-serve fashion. A few days ago 3 of my devices stopped connecting to WiFi at the same time, while my other devices are fine. When it tries to connect it returns an “Unable to join the network - This network is operating on Wi-Fi channels in use by other nearby networks.Restarting your wireless router may allow it to …We apologize for any inconvenience." Next steps ... Comcast representative. ... Didn't find what you were looking for? Ask Xfinity. Chat with Xfinity Assistant ...Mar 12, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Hello! I found quite a few threads about the "sorry we're having trouble" message whenever someone tries to log into the app, but it looked like everyone was trying to activate the internet. My app randomly started doing this last week despite my internet being activated for a few weeks already (the app had been working fine).We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.I am a bot, and this action was performed automatically.It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Low-income families can potentially get two months of free...It’s going to boil down to 3 things because it’s affecting all of the satellite boxes. Assuming all connections are the same and boxes haven’t been moved around, Things to try. 1. The gateway is interfering with moca. Unplug the modem completely and restart the boxes. Moca light on the gateway should be off.Hi there u/Rast1911, I am sorry to hear that your TV box is not working. I am happy to take a look at your service and see what is going and to see what I can do to fix the issue. ... Seems to be an issue w Comcast and people moving their existing service to a new home. He's gonna check at the office tomorrow for me. I'll reply …Signs of a bad transmission include clunking, whining and humming; lack of response while driving, such as when a car seems to have trouble switching gears; grinding or shaking; an...@XfinityJodie I am also experiencing the same issues.Weither on the app or the website. I have tried on my phone, tablet and pc. I can click what I want to add the port forward to and then add the port automatically or manually but when I hit the next button it shows.. adding port forward with the spinning circle then within seconds it will show The …The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau...Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!Select Try Again on screen. Ensure all your TV connections are still tight, if applicable. Unplug the TV Box for one to two minutes, then plug it back in. If you can't unplug the TV Box, say “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. For more information, please see Restart ... Learn more about resolving Error Code: RDK — 030The "To:" line prompts you to "Type the name of a per If this does not resolve the problem, then there is an underlying hardware failure and you’d next need to contact your service provider to have them send a technician out to check/repair/replace the faulty components on their end. You can reach them at comcast.com, 800xfinity, or by visiting a local xfinity store. … In order to get started can you please send a direct me Mar 9, 2021 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to @BruceW) Comcast has identified five key metropolitan...

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